Frequently asked questions
Are there any adjustments associated with using Soovyn?
Yes. Soovyn allows you to adjust the intensity level to your comfort.
You may feel a gentle tingling sensation during use. This is normal and can be adjusted to a level that feels comfortable for you.
If you experience discomfort, reduce the intensity or discontinue use.
Can I use Soovyn while sleeping or exercising?
Soovyn is designed to be used while you are awake and relaxed.
We do not recommend using it while sleeping, driving, or during intense physical activity. For best results, use it while seated or resting.
Can I share my Soovyn with others?
For hygiene reasons, we recommend that each user have their own device.
If sharing is necessary, please ensure the device is properly cleaned between uses.
Is there ongoing research related to vagus nerve stimulation?
Yes. Vagus nerve stimulation has been studied for decades, and research continues to explore its role in supporting relaxation and nervous system regulation.
Soovyn is a wellness device designed to support calm and balance. It is not intended to diagnose, treat, cure, or prevent any disease.
Can I use Soovyn alongside medications or other therapies?
If you are currently under medical care or taking prescription medications, we recommend consulting your healthcare provider before use.
Soovyn is designed as a wellness support device and should not replace medical treatment.
Can I use Soovyn if I have earrings or piercings?
Yes, but earrings should be removed before using the device to ensure proper contact and comfort.
If you have cartilage piercings in the area where the device is placed, avoid placing the device directly over those areas.
What are the conditions for a return to be accepted?
We offer a 30-day return policy.
To qualify:
- The return must be initiated within 30 days of delivery.
- The device must be in good condition.
- All original components must be included.
Please contact our support team to begin the return process.
Can I travel with Soovyn?
Yes. Soovyn is compact and portable, making it easy to travel with.
We recommend carrying it in your hand luggage. Always check local regulations regarding electronic devices if traveling internationally.
Can I use Soovyn if I have a pacemaker or medical implant?
If you have a pacemaker, implanted defibrillator, or other implanted electronic medical device, do not use Soovyn unless cleared by your physician.
Your safety comes first.
Do you offer a warranty?
Yes. Soovyn comes with a 1-year limited warranty covering manufacturing defects.
For support, please contact our customer care team.
Can children use Soovyn?
Soovyn is intended for adults 18 years and older.
If you are considering use for someone under 18, please consult a qualified healthcare professional first.
Soovyn is intended for adults 18 years and older.
If you are considering use for someone under 18, please consult a qualified healthcare professional first.
What makes Soovyn different?
Soovyn is designed to be:
- Gentle
- Non-invasive
- Easy to use at home
- Built for daily nervous system support
We focus on comfort, simplicity, and accessibility — without complexity or invasive procedures.
Soovyn is intended for adults 18 years and older.
If you are considering use for someone under 18, please consult a qualified healthcare professional first.